Thomas Buckley, Author at California Globe

California EDD: Misinformation, Poor Communication, Miserable Claimant Services, Fraud Issues

July 5, 2021 7:20 amJuly 6, 2021 3:41 pm

California’s Employment Development Department new claim that it told state legislators and others of the “New Year’s Eve Massacre,” which saw unemployment benefits summarily cut off to 1.4 million people a week before it occurred, is being met angry derision...

How to Fix the California’s Unemployment Agency

May 17, 2021 8:16 amMay 17, 2021 8:27 am

California’s unemployment insurance agency, the Employment Development Department, has had a rough year. True, the wounds were self-inflicted; it’s as if EDD went to a gun range and fired at everything except the target, so much so that the “collateral...

EDD’s Communications Fog Compounds Agency’s Problems, Infuriates Claimants

May 13, 2021 2:45 amMay 12, 2021 8:22 pm

What we’ve got here is a failure to communicate. California’s self-beleaguered Employment Development Department has shown a clear inability to successfully do its most basic task – that is, getting money into the hands of people who were legitimately unemployed...

Why Can’t Government Do IT?

April 12, 2021 7:05 amApril 12, 2021 7:05 am

With the rather significant failures of various government technology systems – specifically those involved in implementing proper, fraud-free unemployment benefit disbursement – the question of ‘why can’t government do big tech?’ has lurched back into public view. If you think government lags...